Terms of Service

1. Agreement to Terms

By accessing or using the Vengtoo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Vengtoo provides a fine-grained authorization platform that allows you to define and evaluate access control policies for your applications. The Service includes the Vengtoo console, APIs, documentation, and related tools.

3. Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials, API keys, and access tokens. You must notify us immediately of any unauthorized access.

Each account creates a tenant (organization). You are responsible for all activity within your tenant, including actions taken by users you invite.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its infrastructure
• Interfere with or disrupt the Service or impose unreasonable load on it
• Reverse engineer, decompile, or disassemble the Service
• Resell or redistribute the Service without our written consent
• Use the Service to store or transmit malicious code
• Circumvent usage limits, rate limits, or plan restrictions

You represent that you are not located in, and will not access or use the Service from, a country or region subject to comprehensive government sanctions, and that you are not named on any government denied-party, sanctioned-party, or restricted-party list.

5. Your Data

You retain ownership of all data you submit to the Service ("Your Data"), including policies, subjects, resources, roles, and other authorization data. We will not access, use, or share Your Data except as necessary to provide the Service, or as required by law.

You are responsible for the accuracy and legality of Your Data. You grant us a limited license to process Your Data solely to operate and improve the Service.

Where we process personal data contained in Your Data on your behalf, that processing is governed by our Data Processing Addendum, which is incorporated into these Terms by reference and, where applicable, forms part of your order.

6. Plans and Billing

Free Tier

The free tier includes limited usage as described on our pricing page. We may modify free tier limits at any time with reasonable notice.

Paid Plans

Paid plans are billed monthly or annually via Stripe. Fees are non-refundable except as required by law. We will notify you at least 30 days before any price changes to your current plan.

Overages

If you exceed your plan limits, we may throttle your API requests or ask you to upgrade. We will not charge overage fees without your consent.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We are not liable for downtime caused by factors outside our control.

8. API Usage

API access is subject to rate limits based on your plan. API keys and access tokens must be kept confidential. You are responsible for all API calls made with your credentials. We may suspend API access if we detect abuse or security threats.

9. Intellectual Property

The Service, including its design, features, and documentation, is owned by Vengtoo and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.

If you send us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

10. Limitation of Liability

To the maximum extent permitted by law, Vengtoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

You may close your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay fees, or if we discontinue the Service.

Upon termination, your right to use the Service ceases. We will retain Your Data for 30 days after termination, during which you may request an export. After that period, Your Data will be deleted.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or a notice on the Service at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance.

14. Beta and Preview Features

We may offer features labelled beta, preview, early access, or experimental. These are provided "as is", may be changed or withdrawn at any time, are excluded from any service commitments, and may carry additional terms. You use them at your own discretion.

15. Indemnification

You will defend, indemnify, and hold harmless Vengtoo from any third-party claims, damages, and expenses (including reasonable legal fees) arising from Your Data, your use of the Service in breach of these Terms, or your violation of applicable law or the rights of a third party.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which Vengtoo operates, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Before filing a claim, the parties will attempt in good faith to resolve the dispute informally by contacting each other first.

17. General

Entire agreement. These Terms, together with any documents they incorporate by reference, are the entire agreement between you and Vengtoo regarding the Service and supersede any prior agreements on the same subject.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Severability and waiver. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Notices. We may provide notices to you by email or through the Service.

18. Contact

For questions about these Terms, contact us at: hello@vengtoo.com